Live Video , Voice and Chat

With Interaction360's ability to allow your online customers to engage you in a conversation, your sales staff are able to see and hear your visitors.  Video and Voice are powerful tools that allow you to build rapport with your prospects as well as listen to their needs and better gauge their state with respect to making a purchase.

Real-time Collaboration

Interaction360's advanced real-time collaboration features allows you to:

•     Get to YES faster.
•     Uniquely brand your online customer experience.
•     Demonstrate products and services.
•     Build new types of online businesses.
•     Bring more of your business online.
•     Get more done while reducing call handling times.

Easy. Simple. Cost effective.

• No downloads for your customers - customers interact directly with you from their web browser.
• No downloads for you - all interactions are fully hosted and accessed from a web browser.
• Easy to use - a single click is all it takes for the customer to interact with you.
• Integration - integrate with your existing systems using our developer API.
• Reliability - excellent up-time with state of the art servers.
• Low maintenance - fully hosted solution requiring no maintenance on your end.
• Secure - SSL Encryption which provides secure communications for web browsing.
• On-demand scalability - grows with you - it is a simple matter to add additional agents.
• Product enhancements - included.
• Location independent - being web based allows Sales staff to be available regardless of where they are located.