Connect in real-time.

Enable your online customer representatives to engage your visitors in conversation. Live Video and Voice are powerful tools that allow you to build rapport with your prospects as well as listen to their needs and better gauge their state with respect to making a purchase.  There is no software to download for you or your customers as it is web-based.  A single click on you website and your visitor can see and talk to you without leaving the browser.

Visitor and Customer Representative on the same page.

Share documents of any kind with a visitor.  Co-browsing and co-sharing puts both the customer and sales representative on the same page.  They can fill in a form together, or browse a document.   You can get to YES faster while you demonstrate your products and services.   You can uniquely brand the online customer experience, while building new types of online buisnesses. 

Collaborate in real-time.

You can get more done when you talk face-to-face.  Save time and money on back and forth emails and phone calls. Advanced call routing and queueing functions allows visitors to connect with more than one customer representative to get resolutions quickly and satisfactorily. 

Make your online business mobile.

It's easy to stay connected with your online visitors when you are away from your PC.  Just download the Interaction360 Mobile app and make your business mobile.  You can Video, Voice and Text Chat while you view the shared applications with your visitors on your mobile device.  Transfer and conference in other company representatives while you are away from the office.